Reference

The Legal Framework Behind Your bos771 Account

Our legal terms define how your account operates, what rights you hold, and how we handle your data — covering everything from account eligibility to how we process requests.

Account TermsPrivacy & DataDANA, OVO, GoPay Transaction RulesJurisdiction & EligibilityContact Rights
bos771 The Legal Framework Behind Your bos771 Account
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Rights

We built our account security and data practices around the actual habits of Indonesia users — mobile access, e-wallet transactions via DANA, OVO and GoPay, and fast account flows. Here is what we apply across every account.

Data Handling We collect only what is needed to operate your account — identity verification, transaction records and contact details. We do not sell your data to third parties under any circumstances.
Cookie Policy Our site uses session and preference cookies to keep your account state intact across mobile and desktop. You can manage cookie preferences through your browser settings at any time.
Account Security Your account uses SSL-encrypted connections and OTP verification on login. If you notice any unexpected access activity, contact support immediately so we can review and act on it.
Data Correction Rights You have the right to request a review of the personal data we hold on your account. Submit a request via email or live chat and our team will confirm what we hold and correct errors.
POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about how a specific term applies to your account, or if you want to request a change to the data we hold about you, our support team handles policy queries through the channels below. For account-related legal questions, live chat is the quickest route during operating hours.

Live Chat Reach our team directly through the live chat window in your account dashboard for policy questions, account term clarifications and data requests.
Email Support Send formal legal queries or data correction requests to our support email address. We aim to acknowledge all policy emails promptly and respond in full.
Account Help Centre Our help centre contains published summaries of key policy areas including account eligibility, wallet transaction rules and data handling for Indonesia accounts.

Legal Policy Questions We Get Asked Most

These are the policy and rights questions that come through most often from Indonesia accounts. If your question is not covered here, live chat or email support will get you a direct answer.

These terms apply to anyone who opens an account on bos771 where local law permits access. Eligibility depends on your region and local legal conditions — not all areas qualify.

We hold identity details you provided at registration, your transaction history and contact records. We retain this only as long as needed to operate your account and meet our obligations.

Yes. Contact us via live chat or email with a correction or removal request. Our team will confirm what we hold and action your request within a reasonable timeframe.

Our terms cover how we process wallet transactions on our side. Your e-wallet provider's own terms also apply. Both sets of rules run in parallel — we do not override your wallet's policies.

You can raise a formal dispute through our email support channel. Include your account reference and a description of the issue. We will review and respond with a policy-based explanation.

Yes. Our terms are published in English and the English text is the governing version. If there is any conflict in interpretation, the English text applies to all accounts including Indonesia accounts.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.